New Service Request

Welcome to the Green Valley Special Utility District Community.  Please download the Customer Service Application and Standard Service Agreement on the Forms & Reports Tab complete the forms and bring them to our office to apply for service. We look forward to serving your water needs.

New Accounts will be set up from 8:00am - 5:00pm M-F 

To establish an account these are the documents required: 

Fully executed and signed documents of ownership, renter's agreement, or property management agreement, along with copy of valid photo ID for each person on the documents.  We do not accept flash drives with your documents, you will need to print the documents or email the documents to us.

Cibolo Residence will need to establish garbage and sewer with the City of Cibolo first before coming to Green Valley SUD.  Please also bring the water affidavit from the City of Cibolo to establish an account. 

New Braunfels Residence in the Maldanado, Solms Preserve or Samuels Court Subdivision will need to contact Zipp Road Utilities at 830-500-2114 to set up sewer before coming to Green Valley SUD.  Please also bring the water affidavit from Zipp Road Utilities to establish an account.