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New Billing Format
You will notice a new look for your bill as we have upgraded to a new billing software as of August 24, 2018. Please note you have been assigned a new account number and a tenant number in this format:
Acct # 12345.00 Tenant # 98 Example 12345.00 98
If paying with your credit card via phone we have a new number for English 1-877-209-8440 for Spanish 1-888-626-9064. Please have your new account and tenant number to make the payment.
When paying online with credit card or ACH you will also need your need account and tenant number. Example Account Number 12345.00 Tenant Number 98. If you cannot locate the numbers on your bill, please call our office and we will be happy to assist you.
If you had a previous online profile an email was sent out to you on Tuesday, August 21st with a temporary password. You will not need to create an account you will login with your email address and temporary password.
If you would like to receive your bill via e-mail please visit this link Green Valley SUD Customer Account Login to create an account. This link can also be reached under the BILL PAYMENT Tab, Pay Your Bill Now. When creating your account, you will need your account and tenant number. You have the ability to view your bills, view water usage and payment history. Other options are updating your telephone number, and email address. If you have more than one service location they can be combined to your profile you will need the account and tenant number for each service location, along with changing the option on how you like to receive your bill via mail, email or both.
If you should have any questions, please call our office during normal business hour Monday through Friday 8:00am to 5:00pm.