How to Pay Online

Step 1.) Click on “Pay Bill”

Step 2.) Click “Register” to create a profile

Step 3.) Enter your information

Step 4.) You will receive email with your temporary password

Step 5.) Username – The email address you used to resgister

Step 6.) Password – Enter the temporary password were provided

Step 7.) Change your password

Step 8.) To link your account click Utility

Step 9.) Enter the account number
– Example – 12345.00

Step 10.) Enter the tenant number
– This is the 2 digit number after the .00

Step 11.) Enter the PIN
– This is the last 4 digits of the primary phone
number on the account

Step 12.) ALIAS IS OPTIONAL

Step 13.) Click Save

Step 14.) Be sure to verify the Name and Service Address

Step 15.) If they are correct, click Yes

Step 16.) You have now successfully created your profile and linked your account.

Online Payment Helpful Information

• Create Profile and Link Account (PDF)
• Create Customer Profile and Set up AutoPay (PDF)
• Setup Autopay Online With Login (PDF)
• Pay Bill Online with Login (PDF)
• Pay Bill Online without Logging In (PDF)
• Pay Bill Online With Service Application (PDF)
• How to link your bill (PDF)

Still Need Help? 

Call our customer service team by dialing 830-914-2330 from 8am to 5pm Monday through Friday.